The Staff are really lovely. The downstairs lounge and reception area are tastefully decorated and very comfortable. The room was also nicely decorated, perhaps in need of some refurbishment and TLC. We will stay again but will make sure to book a specific room (Only a few rooms have a king size bed !)The location is perfect for South Ken. Chelsea, West End and so on.
Conrad
novembre 2022
Loved the size of the room and bathroom, excellent for London. Bed very comfy and room quiet. Location was brilliant- just yards away from the tube, pubs, cafés and restaurants. Staff friendly and hotel was clean.
Helen
marzo 2022
1- amazing friendly staff that attended to any matter we had promptly (specially thomas at concierge) along with providing us with an earlier check in time considering we had a long flight to London and reached earlier than anticipated 2- the location is wonderful with the tube just few minutes away along with various coffee shops restaurants within walking distance 3- comfortable beds along with the wifi being reliable 4- cant complain about the room cleaning as it was extremely professional
M_alkooheji
agosto 2023
Very lovely, quaint, clean, quiet, loved the comfortable bed and jumbo plush towels. Easy accessible location to public transportation and restaurants, very friendly and helpful staff, especially Thomas (arrived safely to the Wimbledon facility), Gabriel (thanks for unlocking our safe and providing time suggestions to the airport, and Mustar/Mustark (my apologies for the misspelling of your name) guided tour of the hotel and our room. Thanks to the front office manager, R.F., for the sweet note and delicious treats, welcoming us to The Pelham; it was a kind and thoughtful gesture. Also, an added bonus, complimentary bottles of water everyday; the week we were there, it was very warm.
Anonymous
giugno 2023
Super friendly staff. Lovely experience. They have amazing coffee too, one of the best I’ve ever had. The continental breakfast was lovely. Very clean. Excellent bed and pillows very comfortable.
Reem
dicembre 2021
The room was clean and spacious. The location was perfect access for the museums in South Kensington and Hyde Park. The beds were super comfy, the room was sound proof and the complimentary drinks were very much appreciated.
Debbie
agosto 2023
The wifi was fine until it stopped working around 2330 one night and the front desk suggested it was because I was using Apple products (although I had found the wifi to be good for several days previously with the same Apple devices). I restarted my devices, which did not help, spoke to the front desk again who said they would restart the wifi server but this did not help either. I went to bed shortly thereafter and the wifi was again functional the next morning.
D
agosto 2023
Wonderful, cozy hotel with just the right touch of traditional style mixed with modern comforts. Impeccable staff, fantastic service, great food and perfect location. Extremely quiet rooms despite being on a busy street. The location could not be improved and lots of fun restaurants and cafés all around. Right across the street from Kensington underground and many good connecting busses.
Gaia
maggio 2023
Lovely small & intimate hotel in a very convenient location just opposite South Kensington underground station. Room was stylishly decorated. Staff were extremely friendly , polite and helpful. My room request was fullfilled and I was left a lovely dish of sweets and biscuits as it was my birthday. Breakfast was delicious and fully served at the table with an extensive choice of juices, fruit, cereals, pastries and cooked items. One of the nicest breakfasts I’ve ever had in a London hotel!
Nicola
ottobre 2022
Close to Royal Albert Hall, large bed and spacious room (we paid for a bigger one), friendly staff. Food was nice but a little cold when it reached the room for dinner and breakfast which was a shame. Maybe a heated trolley is needed.
Hannah
marzo 2023